

Step 1. Press Win + I keys to open the Settings app. Here you can try running this troubleshooter.
#Razer mouse driver not installing windows
The Hardware and Devices troubleshooter is a Windows built-in tool that can help troubleshoot the issues related to the hardware devices including the Razer mouse. Reset the Surface Calibration in Synapse.

Hold down the left and right mouse buttons, and middle wheel at the same time for about 10 seconds. In this case, you need to reset the Surface Calibration. Sometimes, the Razer Naga stops moving randomly if the sensor of your mouse isn’t calibrated correctly. After that, you can check if the Razer mouse freezing issue still appears. To do so, you just need to press the Left Toggle, Right Toggle, and the Scroll Wheel of your Razer mouse simultaneously for the next 5 seconds. Resetting the Razer Naga Chroma mouse can help fix the freezing, stopping, pr stuttering issues.
#Razer mouse driver not installing software
If you have confirmed that there is not any hardware or connection issue, then the Razer Naga 2014 freezing could be caused by some software issues. For that, you can clean the mouser using alcohol and re-plug it after everything is dry.
